Shipping Policy
Thank you for shopping with Vondle. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment has been received.
- Orders are processed Monday through Friday, excluding major U.S. holidays.
- Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
We currently ship within the United States only.
Estimated delivery time:
- Standard Shipping: 3–6 business days
Please note that delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Free Shipping
We offer free standard shipping on all orders within the United States.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact page or email us. We are happy to help.